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Our priority is the health and safety of all Canadians, while maintaining service to the public. In response to COVID-19, Service Canada has measures in place to ensure critical service delivery to vulnerable clients.
If you need help accessing critical benefits, you can complete a service request form at: Canada.ca/service-canada-e-service. Once the service request is submitted, a Service Canada representative will contact you within 2 business days.
If you do not have access to a computer or need more support, you can get help by calling the Service Canada Outreach Support Centre at 1-877-760-2657. Outreach workers are available to help from 8:30am to 4:00pm Monday to Friday.